Carrier and logistics development manager
Company overview
vchain delivers supply chain and logistics management solutions that seamlessly integrate with customers’ existing transportation and IT ecosystems. We create value by supporting global daily operations as well as long-term tactical and strategic initiatives—driving continuous improvement, cost reduction, and enhanced resilience. By leveraging AI, advanced analytics, real-time monitoring, and advisory services, we enable end-to-end supply chain transformation and operational excellence.
Our product portfolio ranges from complex, multi-integration setups to standardized, low-effort implementations. With a strong strategic focus and proven market traction, we continue to advance and differentiate our analytics offering—delivering unmatched proactive and predictive insights for our clients.
Role overview
vchain supports global manufacturing companies in logistics operations and management by delivering end-to-end supply chain and logistics solutions. We leverage seamless integrations, AI, analytics, compliance, real-time monitoring, and advisory services to enable supply chain transformation and resilience.
Our product portfolio ranges from complex, multi-integration solutions requiring high customer commitment to standardized, low-effort setups. vchain has a strong strategic focus and proven market traction in driving new sales and expanding engagement within the existing customer portfolio—creating excellent growth opportunities.
Key responsibilities
We are seeking an accomplished and forward-thinking professional to join our commercial team as a Carrier and Logistics Specialist, supporting customer growth, retention, and long-term satisfaction within our transportation and freight offering.
This is a commercially critical role with end-to-end ownership of our carrier and transportation ecosystem. It includes developing long-term partnerships, leading transportation implementations, and managing carrier procurement and negotiations—all with a direct impact on our commercial growth.
You will help define and implement our transport and carrier strategy, ensuring competitiveness in our transportation and freight offerings. This will enable our TMS platform to deliver exceptional value, cost efficiency, and service performance across customer logistics operations.
The role involves project management and close cross-functional collaboration with finance, tech, and customer success teams. You will play a key role in delivering in-depth transportation analytics, identifying trends, and driving actionable insights—acting as a trusted advisor and expert to our customers.
Required skills & experience
Transportation revenue and profitability
Drive retention and growth of transportation volumes within the customer base by identifying trends, uncovering needs, and structuring effective transportation solutions that benefit both customers and vchain.
Provide best-in-class expertise, confidence, and market insights, acting as a trusted advisor to customers.
Carrier strategy, sourcing and relationships
Contribute to the development and execution of the carrier strategy.
Initiate and lead sourcing and negotiations, including freight rates, contractual terms, service level agreements (SLAs), and capacity commitments.
Ensure ongoing freight market competitiveness and cost control.
Monitor logistics and transportation market trends and leverage insights to drive customer retention and growth.
Build and maintain long-term strategic partnerships with leading domestic and international carriers.
Customer transportation implementation
Manage and drive projects related to transportation and carrier setup implementations and modifications.
Take a proactive and forward-leaning approach when aligning with customers and internal stakeholders.
Analyze transportation and shipment data, track cost developments, and monitor SLA performance to ensure continuous optimization, quality, and profitability.
Maintain strong knowledge of transport management systems (TMS), carrier integrations, and protocols (e.g., API, EDI), as well as digital logistics processes.
Facilitate communication between vchain’s technical teams and carrier technical teams.
Collaborate closely with customer success and product teams to support integrations between customers, carrier systems, ERPs, and our TMS platform.
Project management and collaboration
Lead customer implementation projects, ensuring carrier setups are executed with high quality and aligned with scope, customer expectations, product feasibility, and go-live timelines.
Nice to haves
Minimum of 7 years’ experience in logistics and transportation, with proven success in carrier management and freight operations
Strong track record of managing strategic customer and carrier relationships and leading complex rate negotiations across multiple geographies
Excellent analytical and strategic capabilities combined with strong operational execution skills
Fluent in English and Swedish
What success looks like in the first 6–12 months
Transportation revenue retention and growth
Competitiveness in carrier negotiations and agreements
Contribution to acquiring transportation volumes from new customers
